Candy Crush is one of the most popular games around, as it can be played on all major mobile/desktop operating platforms, including Android, iOS and Windows Mobile/PC.
However, several players of this game, particularly the Candy Crush Saga series, have complained of “game crashing” while playing the game. And in worse cases, the game doesn’t load at all.
In this tutorial, we’ll be showing you the top 4 tips to fix this crashing error.
Top 4 Tips to Fix Candy Crush Saga Crashing on iOS/Android/Windows Device
A number of factors could be responsible for these crashes, which basically range from incomplete/faulty update to issues associated with the host device (like low storage or RAM space among others).
In any case, you can try the following fixes to resolve the issue; on Windows PC/Mobile, iOS and Android (in that order):
Fix 1: For Windows PC
Two basic methods are usually employed in fixing Candy Crush Saga crashes on Windows PC.
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Run Windows Troubleshooter
This will find and fix the issue(s) causing the crashes. Follow the steps below to run the troubleshooter on Windows 10:
- Open Start menu and select Settings
- Click on Update & Security > Troubleshooter.
- Follow the prompt commands to Run the Troubleshooter.
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Reinstall Candy Crush Saga
If the troubleshooter could not fix the error, you can reinstall the game using a new Windows profile (as an admin).
Fix 2: For Windows Mobile
To resolve the issue of “game crashing” on Candy Crush Saga, try either or both of the following tips:
- Reboot the game; or
- Reset your phone’s date/time (to a later or earlier date/time).
Fix 3: For iOS
Try one or both of the tips below to fix this error on iPhone/iPad:
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Close the game and launch it again:
This method, though quite rudimentary, could fix the issue, provided the glitch/crash is minimal.
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Repair and clean with iCareFone:
This repair app cleans and frees up space on an iOS device. It also repairs freezes and crashes on iPhones/iPads. Get iCareFone here.
Fix 4: For Android
Try the following methods:
- Clear the game’s cache: go to Settings > Apps > Candy Crush Saga > Clear Cache.
- If the first tip could not fix the crashing, you can reinstall the game from Play Store.
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Daniel Segun is a technology writer with over 5 years of experience. He loves to teach and inspire others. When he is not writing, he’s probably busy developing websites. You can reach him here.