As one of the most popular apps for socializing and messaging, Snapchat is available on both iOS and Android. However, it seems that some Android users may or do experience problems with the app. The familiar “Unfortunately, Snapchat has stopped” tends to appear, often followed by freezes or crashes. But have no fear, help is here. Here are some awesome advice that may help you solve those pesky bugs.
1 Clear app cache
The universal solution for malfunctioning apps may help you out again. Simply follow these steps to remove that troublesome cache data:
Go to Settings:
Select the application manager( name varies from one device to another)
Look for Snapchat
Thap on the app, and tap again on the Clear Cache button( confirm operation if needed)
Check to see if it works how it should now. If not, proceed to the next solution:
2 Clear app data
Retrace the previous steps back to the app manager and select Snapchat again. This time, tap on Clear app data and confirm operation if needed. It will ask you to re-enter your login credentials, upon launch, but it should work now.
Additional things you can do:
Be sure that the app is updated to the latest version available. To do this, first, go to your home screen and open Google Play. Press on the side menu and tap on ‘’My apps and games’’. From here, scroll and find Snapchat. Tap on it and if you see the option to Update, tap it and confirm the update.
If problems persist you can also try to delete an install the app again.
From our home screen, tap and hold your finger on Snapchat, then drag the app icon toward uninstalling and confirm your choice. After it’s removed, go to Google Play and download it again.
They should fix all the problems you may encounter while using Snapchat.
