How To Fix Samsung Galaxy S10 Black Screen of Death and Moisture Detected Errors

The Samsung Galaxy S10 Plus is one of the most popular flagship devices released by the Korean company. Samsung opted to add a lot of features to the smartphone including the choice to buy a version with 1TB of built-in storage, which is quite a feat.

As some may know even the most significant things can be affected by issues from time to time. Below you can find comprehensive tutorials which should help you fix Samsung Galaxy S10 black screen of death and moisture detected errors.

How To Fix Samsung Galaxy S10 Black Screen of Death and Moisture Detected Errors

The Black Screen of Death issue

This particular problem has affected many devices in the past. A software error can cause the issue in some cases. If you accidentally dropped your device on the floor or exposed it to water for some time, the problem could be caused by a hardware failure. It is likely that a software problem causes the issue. The BSoD plagued many S9 users, and it is a bit disappointing that the problem appears to persist.

Perform a forced restart

A forced restart will imitate the iconic battery pull procedure, which can fix many of the problems that are encountered in modern smartphones. The forced restart can be performed by pressing a specific combination of keys. Follow the steps below to complete the procedure:

  • Put your fingers on the volume down and power keys
  • Press for at least 10 seconds
  • The device should respond, and the screen may become functional. If nothing happens, repeat the same steps. Should the result be the same, you can also try this method
  • Press and hold the volume down key
  • Press and hold the power key without releasing the volume down key
  • Wait for at least 10 seconds before releasing the two keys

Charge the device and repeat the procedure

In some cases, the smartphone could be unresponsive because the battery is empty.

  • Connect the power adapter to a safe power sources
  • Connect the device to the charger
  • Leave the smartphone alone for at least 10 minutes, even if you don’t see the charging icon
  • Repeat the steps mentioned during the previous section while the device is connected to the charger

If the problem continues to persist it is advised to go back to the store from where you bought the smartphone. A technician will look over it and track down the exact cause of the problem.

Moisture Detected error

The Samsung Galaxy S10 Plus received an IP-68 certification. That means that the device is dust resistant and it can be submerged in water at a depth of 1.5 meters for 30 minutes. That should keep your device safe, but you may want to keep it dry in the long run.

To prevent potential problems Samsung decided to place a moisture sensor in the charging port of the device. If the sensor detects unusual activity, a notification will appear on the screen, warning the owner to dry the charger or the USB port before he or she attempts to charge the smartphone. The issue could be caused by several potential causes. In most cases, you can solve it by following one of these tips.

Clean the charge port

  • Turn off your device before an attempt to clean the port.
  • Place a piece of tissue paper in the port and wait for a while. Repeat the step if necessary
  • Use compressed air to remove clean the connector
  • Look closely at the port and check to see if all the pins are in good shape. If one of several appears to be bent, you can try to straighten them with a pair of tweezers

Check the cable and the charger
Look for any visible signs of moisture or other damage. If both peripherals look fine, move to the next step.

Look for liquid damage

  • Remove the SIM card tray
  • You should see a small sticker inside the SIM slot
  • If the sticker is red, pink or purple, it is advised to take the device back to the store for a comprehensive check-up.

Hopefully, these methods helped you fix Samsung Galaxy S10 black screen of death and moisture detected errors.

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About the Author: Anna Galvez

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