Tag: CRM

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Get The Best CRM System That Matches Your Business

Customers are the most important part for any business, and that is why it is vital to build a good relationship with them. For this, you need to use the right tools. Customer relationship management is a type of business software that can help you with that.

The good news is that there are plenty of programs available, and you just need to find one that is a match for your business. We have prepared a list of CRM alternatives so you will be able to compare their features, prices and extra functions.

EngageBay

EngageBay is best CRM for small business an award-winning product  for nurturing and engaging clients for their utmost customer satisfaction.

The software provides a seamless experience for customers of small and mid-sized real estate agencies. This diverse package of solutions includes marketing automation, sales bay, live chat and helpdesk.

EngageBay makes it possible to automate manual tasks, track deals and sales pipeline, provide real-time assistance that easily converts visitors into customers and prioritize and solve customer support inquiries.

Microsoft Dynamics

As you already know, Microsoft products are reliable ones, and this one is no exception. It is a great choice especially for business who already use Microsoft, since the software can be integrated with Office 365 or Outlook.

With this software, you won’t get solely CRM functions, but you’ll receive some enterprise resource planning as well.  The CRM tools cost $115 per user per month, while buying the CRM and ERP package will cost you $201 per user per month. You can also get support with Microsoft Dynamics. There is an online support centre which is available for free when it comes to customer relationship management.

Hubspot

If you own a small business and you don’t have that many funds available, you might want to consider Hubspot. That is because this software also offers a free version. You will need to pay if you want to access the other features however. Compared to other free customer relationship management software, this is one id by far the most powerful one.

Hubspot offers you plenty of features. For example, it has Outlook and Gmail email integrations, it allows you to create, customise or create new leads and contacts and there is also an app for it, which is available on both Android and iOS.

There are three different hubs available for this service: Sales Hub, Service Hub, and Marketing Hub. You also have the option to buy them separately if you wish, but you can also get them together as the Growth Suite, which also comes with a 25% discount.

Apptivo

This one is not that great for large company, but if you are a small to medium business, you might want to go for it. It has low prices which are highly affordable. Apptivo allows you to track contacts, automate tasks, streamline customer support. There are four tiers available for Apptivo: the first one is free, for the Premium one you will have to pay $8 per month per user, the Ultimate tier costs $20 per month per user and you can also get the Apptivo Enterprise plan that is only available for a custom quote.

AmoCRM

This service comes with three different plans: Base, Advanced and Enterprise. You get phone, email and live chat support which are available for all the users and the software comes with some powerful analytics tools. It also has third-party integration.

Zoho

This software works for both small businesses and large companies, and the price is highly convenient. It has all the functions you can need, including email marketing features, Google G-suite integrations, as well as support for 20 languages.

A support team is available at all times as well. When it comes to price, you should know that there is a free tier as well. Nonetheless, that one can only handle three users. The Standard plan is available at $12 per user per month, the Professional plan at $20 per user per month, the Enterprise plan at $35 per user per month and the last plan, Ultimate, is $100 per user per month

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Top 4 CRM Apps to Successfully Use for Your Business

As technology advances, so are your business needs. Most likely, when you started your business, you didn’t need a software to keep track of all your contacts, suppliers or customers. However, times have changed and now it’s harder to keep everything organized. That’s why today we are going to have a look at the 4 best CRM apps to use for your business.

  1. Google Contacts

Although it’s an underrated option, Google Contacts is, in fact, an address book that is contained in Gmail. If you’re already using Gmail, that’s even better. It lets you add more information about your contacts, and Google will update their data with more information they have on Google+. Truth is, this is not marketed as a true CRM, and but it has some useful features. What makes it so great is the fact that you get a lot of the advantages you usually get with a CRM for free. And you don’t even need to install a new app.

  1. Nutshell

Ideally, a CRM software doesn’t leave it to you to do all the work. You don’t need to copy all the contact manually and update their profiles. Luckily, there is Nutshell. It pulls in all your Gmail conversations and presents you with the urgent things you need to do that day. Moreover, it shows some extra information about your contacts as well, such as time and weather where they are, the Twitter profile, etc. It costs $22/user/month.

  1. HubSpot CRM

Most likely, you wouldn’t expect the best CRM app for your business to be free. However, HubSpot is a great tool for which you don’t need to pay anything. It comes from a team that launched several marketing automation tools, so you can use it together with other professional marketing services. Of course, you can also use it on its own and pay nothing for it.

It’s useful because it draws plenty of information about the person or the company you are entering. Drag and drop fields, rearrange the lists, and customize it as you wish to make your work easier. Moreover, you can access premium features and an upgrade to the full marketing suite offered by Hubspot.

  1. Podio

Still looking for the best CRM app for your business? In that case, we still have one more suggestion. Podio is a CRM app currently run by the Citrix team. It includes almost everything you might need to run your own business. You will receive a lead-and-deal focused CRM, plus a dedicated Contacts app.

If you were to look at each of the individual apps, they’re simpler than other similar apps. However, if you take them all together, they’re a great way to integrate all your information. What’s more, you can start building your own apps if you need. You can take advantage of a group chat, status updates in the style of a social network, and plenty other features.

Summing Up

So which one is better? Between Podio, HubSpot, Nutshell, and Google Contacts, we can’t really decide on one universal CRM app that can suit everybody’s needs. Truth is, each of them is good on their segment. In the end, it’s all up to you. You need to decide which features you need most, and then choose the CRM software that helps you most. Luckily, there is a huge array of options to choose from.

If you can’t decide, there are plenty of online reviews that can guide you. The price is also a factor to consider. Thankfully, some apps are free, so you don’t need to set aside a budget for them. Good luck choosing the best option for you!

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