Woman Claims that a Galaxy Note 9 Burst into Flames While in Her Purse

A woman from Long Island charged in a lawsuit with Samsung after the company’s highly expected and supposedly fireproof Galaxy Note 9 model apparently spontaneously combusted inside her purse.

Having the opportunity of being the first case of a Galaxy Note 9 phone catching fire, the situation of real estate agent Diane Chung contains a legal claim which makes us remember the 2016 disaster for the South Korean tech giant, when various Galaxy Note 7 phones ignited and because it happened quite frequently, Samsung had to dump 2.5 million phones.

Selling for roughly $1000, the Galaxy Note 9 definitely wasn’t supposed to have this problem, according to Samsung’s very own experts who made a statement ahead of the 24th of August release. The CEO D. J. Koh stated, according to reports, that “the battery in the Galaxy Note 9 is safer than ever. Users do not have to worry about the batteries anymore”.

Kate Beaumont, the director of product planning, so another Samsung executive, said that the phone benefits from a battery safety check that is performed in multiple steps which should guarantee that the Note 9 will definitely not catch fire. However, Mrs. Chung was in an elevator after midnight, on the 3rd of September, in a Bayside building when her phone started to get really hot.

She didn’t use it anymore; instead she placed it in her bag. All of a sudden, she observed thick smoke as she heard a screeching and whistling sound coming from her purse. Then, she placed her bag on the elevator floor, while trying to empty it. Apparently, she burned her fingers as she grabbed the smoking Samsung and became extremely panicked while trapped in the elevator.

Eventually, she got out and a good Samaritan helped her by stopping the burning Samsung while grabbing it with a cloth and throwing it in a bucket of water.



Bixby Button on Samsung Galaxy Note 9 Can’t Be Disabled Anymore As In The Previous Models

Along with the new Samsung Galaxy Note 9 launch, there came the revamped version of Bixby, the Samsung’s assistant. As usual, the wizard has its own button on the phone, a switch that many users usually opt to deactivate. However, the new Bixby button can’t be disabled.

The Galaxy Note 9 is Samsung’s brand-new high-end smartphone, officially launched a couple of weeks ago. That is a phone with which the Korean brand hopes to improve sales of its high-end terminals this year. Sales of the Samsung Galaxy S9 have fallen below the company’s expectations. The pressure on this model is therefore high.

But with this new model, things are different, since in the new Galaxy Note 9 it is not possible to deactivate the Bixby button. Bad news for users who were planning to do that.

Bixby button on Samsung Galaxy Note 9 can’t be disabled as in the previous models

In this way, high-end users are forced to use this button. Perhaps the arrival of the new version of Bixby was decisive for this decision of the company. Although we can imagine that some users are not entirely happy, as it is a decision that limits the customization options the users have.

While on other Samsung models you could stop using the button or try to find another use for it, with the newly launched Galaxy Note 9, there is no other possible option to deactivate the switch or link it to another function.

Bixby’s here to stay, and you can access it with that button.

The company itself has not made any statement on the matter so far, but with so many adverse reactions already appearing on the Internet, Samsung should come out and give some explanation for the decision to not allow the Bixby button on Galaxy Note 9 to be disabled.

Exit mobile version