Microsoft’s operating system update, Windows 10 October 2018 Update, is already the company’s worst release to date, according to many reports from both IT specialists and regular users. After the update rolled out, it began to come to light the multitude of bugs it contained, culminating with the error that deleted the personal files of some users.
In the middle of this month, Microsoft released a supposed version that corrected these bugs, but others have remained untouched and are still causing a lot of problems for users. Facing with this humiliating situation, Microsoft has chosen to block the Windows 10 October 2018 Update for some users because of some conflict with specific audio drivers of the computers that upgraded to the new version.
Some users have witnessed that the sound on their computers shuts down unexpectedly, while others have observed that their screens turn darker with no apparent reasons. Also, the most unfortunate users are still experiencing the deletion of personal files caused by Windows 10 October 2018 Update, although they installed the patch that supposedly fixes this issue.
Windows 10 October 2018 Update Still Causing Problems For Users
Microsoft has come out to report on some compatibility problems between its Windows 10 October 2018 Update with several Intel drivers released in September. The giant tech company points out that these activate functions that are not compatible with Windows and therefore cause the failures.
Those affected drivers include versions 24.20.100.6344 and 24.20.100.6345, which cause Microsoft to be blocking the Windows 10 October 2018 Update on specific computers, as well as advising users to contact technical support to disable the incompatibility. To find out if your computer is affected by this issues, you have to go to the Device Manager, display the Screen Adapters tab, right-click on the Intel drivers and click Properties.
There you must check the version of the driver and, if you find one of the before-mentioned ones, contact Microsoft for help.
